About melancholy

Shipping Policy:

1. Processing Time:

• Orders are typically processed and shipped within 1-2 business days, excluding weekends and holidays.

• In case of any delays or issues, we will notify you promptly.

2. Shipping Methods:

• We offer various shipping options at checkout.

• The shipping cost and estimated delivery time will be displayed before completing your purchase.

3. Shipping Locations:

• We currently ship within worldwide.

• For international orders, please note that customs duties and taxes may apply, and customers are responsible for these fees.

4. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.

• You can track your order using the provided tracking number on our website or the carrier's website.

5. Shipping Delays:

• We are not responsible for shipping delays caused by weather conditions, customs, or other unforeseen circumstances.

• If there are significant delays, we will do our best to keep you informed.

6. Pre-Order Disclaimer
Items from our collection marked as pre-order are not yet in stock. By purchasing a pre-order item, you are reserving your piece before it is produced and shipped.

🕒 Production timeframe: 2 - 4 weeks
📦 Processing & delivery: 2 - 5 business days.

Please note:

• Payment is taken at the time of order to secure your item.

• Pre-order timelines are estimated and may be subject to slight delays due to production schedules.

• Orders containing both in-stock and pre-order items will be shipped together once all items are available.

Thank you for your patience and for joining us in the first chapter of Melancholy. Your support allows us to create garments with intention and timeless care.